We have Japan, The United States, China and EU warehouses that can ship to all over the world, we will choose a suitable warehouse according to the customer's country.
Generally we will ship your package within 24 hours after receive your order on business days. In special situation such as product pre-sales or out of stock, we will explain the shipping time on the product page.
After shipping, we will notify the customer tracking number and logistics URL by email, customer can also find shipping details user center after login in our website.
The delivery time is based on the customer's country. Generally, customers can receive the package within one week after it shipped. Of course, due to other factors such as COVID-19, the national import policy changes, there is a certain delay in the logistics timeliness.
If there is a package loss or damage during transportation, we support refund and resend. We will contact with the customer as soon as possible.